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Terms and Conditions
Terms and Conditions of Sale
Welcome to www.shop.arc-texas.com. Austin Ribbon & Computer provides service to you subject to the following conditions. If you visit or shop at www.shop.arc-texas.com, you accept these conditions. These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by Austin Ribbon & Computer (ARC). By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and ARC.
Privacy
Please review our Privacy Policy, which also governs your visit to www.shop.arc-texas.com, to understand our policies.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Products
ARC attempts to be as accurate as possible. However, ARC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.
Pricing
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Despite our best efforts, a small number of the items in our catalog may be mis-priced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Payment Terms
Terms of payment are within ARC's sole discretion. Payment for the products will be made by credit card or purchase order unless credit terms have been agreed to by ARC. Credit Card payment must be received by ARC prior to ARC's acceptance of an order. ARC may invoice parts of an order separately. Your order is subject to cancellation by ARC, at ARC's sole discretion. ARC is not responsible for pricing, typographical, or other errors, in any offer and reserves the right to cancel any orders resulting from such errors.
Shipping
Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Title to products passes from ARC to Customer on shipment from Suppliers facility. Loss or damage that occurs during shipping by a carrier selected by ARC is ARC's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify ARC within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide ARC with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).
Warranties
ARC provides manufacturer warranties for all products sold. In the event warranty service is needed, contact the specific manufacturer directly. Please visit manufacturer’s site for more detail. ARC can offer additional warranty and/or repair services at additional cost based on the specific needs of our customers.
Return Policy
All returns must be initiated within 21 days of order. You must contact ARC directly before attempting to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. If the item(s) are defective upon opening the original package we will accept the item(s) in the original opened box. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by ARC, ARC is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At ARC's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. All returns should be sent to the shipping address provided to you when you request a Return Material Authorization Number or sent directly to the vendor in the event a shipping address is not provided to you. If you do not know who the vendor was please Contact Us. No returns will be accepted from a “Higher Education” customer.
Changed or Discontinued Product
ARC's policy is one of ongoing update and revision. ARC may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." ARC will ship Product that have the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned.
Service and Support
Service offerings may vary from Product to Product. You can purchase optional services through ARC. ARC has no obligation to provide service or support until ARC has received full payment for the Product or service/support contract you purchased. ARC is not obligated to provide service or support which you purchase through a third party. For service or support questions contact us at 512.452.0651.
Limitation of Liability
ARC does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available, lost profits, loss of business or for lost or corrupted data or software, or the provision of services or support. You agree that for any liability related to the purchase of product, ARC is not liable for any amount of damages above the amount invoiced for the applicable product.
Applicable Law
By visiting www.shop.arc-texas.com, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and ARC.
Severability
If any provision of these Terms & Conditions shall be construed to be illegal or invalid, the illegal or invalid provision shall be reformed to the extent possible to give its intended effect and/or meaning and all remaining provisions hereof shall continue in full force and effect.
Site Policies and Modifications
Please review our Privacy Policy, posted on this site. This policy also governs your visit to www.shop.arc-texas.com. We reserve the right to make changes to our site, policies, and these Conditions of Sale at any time.
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